Data We Gather and Why We Need It
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you register, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal through one of those wallets,
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a transaction record is stored against your account. We do not sell that data. We use it to verify your identity, process your payments, and respond when you contact our support team. Device data — the type of phone you use, your browser, and general location
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signals — helps us detect unusual access and keep your account secure. We may share data with payment processors only to the extent needed to complete a bKash, Nagad, or Rocket transfer. Any third party we work with is bound by data handling terms consistent with
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ours. Your eligibility to hold an account and the rights you can exercise under this policy depend on your local law and the eligible regions we serve. If you are unsure whether access is permitted in your area, check your local regulations before registering.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.